Once your order ships, you’ll receive a confirmation email with your tracking information. Please allow 1–2 business days for the tracking link to update.

If you haven’t received your tracking email, check your spam folder or contact our support team.

You can use our Order Tracker to check the status of your order. You will receive a shipping confirmation email with carrier and tracking details when your order ships.

Some of our pieces are produced in limited runs, which means restocks are not always guaranteed.

If a product is sold out, we recommend signing up for restock notifications on the product page.

Please note that promo codes are typically valid for a single use only. Once a code has been applied to an order, it cannot be reused, even if the order is later canceled or returned.

Promo codes also cannot be combined with other promotions or sitewide sales unless explicitly stated.

If you’re having trouble applying your code, please double-check that it has been entered correctly and that there are no extra spaces before or after the code.

Orders are processed quickly so we can ship them out as fast as possible. Because of this, changes or cancellations are not guaranteed once an order has been placed.

If you need assistance, please contact us as soon as possible and our team will do our best to help.

If your order has already been processed or shipped, it can still be returned according to our return policy once delivered.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the item. Our team will resolve the issue as quickly as possible.

Returns are accepted on eligible items within 14 days of delivery.

Items must be unworn, unwashed, and returned in original condition with all tags attached.

Return shipping costs are the responsibility of the customer. We recommend using a tracked shipping service, as PERFCT cannot be responsible for items lost in transit.

For complete details, please visit our Returns page.

Yes, PERFCT ships worldwide.

Please note that international orders may be subject to customs duties, taxes, or import fees, which are determined by your local customs authority and are the responsibility of the customer.